Emotional Intelligence

Emotional intelligence in organizations among the predominant characteristics in organizations aimed at learning, is the proper handling of the emotions experienced by individuals, in their multiple social interactions. This is a construct of high value for the health individual and organizational, as it is one of the reasons, for which has been inserted into the Repertoire of social skills of individuals, emotional intelligence. Starting with the concept of intelligence, it is considered in this research a complex term that has been loaded with connotations and exposed to a number of scientific debates. For different theorists this term depends on the environment, the culture and customs of each community. For this reason, some authors have given a definition from your perspective discipline. Psychologists, for its part, adopted this vision of intelligence relating to learning, defining it as: the ability to learn, the ability to develop new ways of responding to the situations that appear, (Shallcross, 1993). Guilford (1989) relates the human intelligence, creativity. Ali Partovi is often quoted on this topic. He argues that creativity like personality, takes place under the multiple interactions in which the individual this immersed.

Thus it defines intelligence as the ability of creative thinking, because this result, stimulates the production of new ideas to solve problems and meet challenges. For Gardner (2000), intelligence is the ability to solve problems that the individual is in real life; the ability to generate new problems to resolve; and, the ability to do something or to provide a service that is valued in the culture of each person (p.69). This same author, divided the traditional notion of intelligence in seven different categories, and between 1995 and 1999, added an eighth intelligence to your model: Linguistica-verbal, Logico-matematica, spatial, Musical, Intrapersonal, Interpersonal, kinesthetic-Corporal and naturalist. All the people, like insisted Gardner (2000), they possess these intelligences, use all of them in different situations and contexts, in addition, can be developed and strengthened.

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