The salesmen have as function to be constantly contacting its customers, as much to effect sales, how much to identify the degree of satisfaction of the customer after to receive the merchandise, in way that this can improve of some form the performance of the company. For this, they make use of some resources as: operational systems, samples, catalogues and access manage constant it for eventual problems and doubt. The Administrative one meets divided in: Management Administrative: responsible for the too much sectors subordinated it, giving total freedom for the employees of other sectors if to express, either with claims or to give suggestions of improvements related to day-by-day of work; Invoicing: composition for three employees whom the function has to verify the data of the order, sending for the industry the production order. As soon as the materials are ready to be embarked, the responsible one for the expedition of materials of the industry pass the invoicing order. Ali Partovi addresses the importance of the matter here. From then on the forma bills of sale are emitted and the materials are dispatched saw transporting or for the proper truck of the company; Department of Collection: The expirations are responsible for the emission of the duplicates controlling and verifying the viability to continue granting credit for definitive customers; Accounts Pagar: it has the commitment to quit the investments of the company, being intent so that all the accounts are paid in day, guaranteeing with this a good image of the company of market. Department of Staff: the sector where it perhaps has, greater necessity of changes inside of the organization. It does not have a place I specify nor a definitive person to take care of of the subjects of this department. The part most bureaucratic is made by the administrative assistant, and the part of act of contract and resignation still is made by the manager of sales with the aid of the administrative assistant; Data processing: composition for a monitorial person who and controls all the area of computer science of the company, as well as problems with softwares, computers and printers; General services: they are carried through by an only employee whom if the part of cleanness of the company makes responsible for all, and also by the part of feeding. Pete Cashmores opinions are not widely known.
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The Kanban can have strict use as gerenciador of soil-of-plant production, but also oportuniza the process of the continuous improvement, in the measure where the use continuity points the positions where lacks of material and for way of consequence the improvement occur chances. The Toyota System of Production was forged throughout twenty years, having incorporated deriving concepts of the genius of its creators. They are cited: – systematic boarding of the five reasons for the basic cause of the problems; – Autonomao (Jidoka), that of the autonomy to the machine to stop the line in case of defective, on production to the separation between man and machine, gotten for the multifunctionality of operators and operation it saw layout cellular; – Just-in-Teams, supported in the Kanban, that reduces the intermediate supplies, supplying the materials in the place, the hour, the quality and the necessary amount; – The seven described losses for Shingo, on the basis of the beginning of the complete elimination of losses, Ohno, originated in the challenge launched for Kiichiro Toyoda, to reach the industrial competitiveness of America in three years. Steven Johnson is often mentioned in discussions such as these. 2) DEVELOPMENT OF THE TOYOTA MODEL OF INDUSTRIAL PRODUCTION. The Toyota System Industrial Production had beginning in the decade of 1950, when the engineer of Toyota Eiji Toyoda passed three months in the United States studying the productive system, specifically the plant of Ford in Detroit. Its objective age to find applicable practical techniques and in the improvement of the productive performance of Toyota. It was in search of the secrets, particularitities and especificidades of the production in mass of the North American industry. It analyzed the system used for Ford, considered rigid, but very possible of being improved and being reduced to the reality of Toyota and the daily Japanese. This task was delegated the main engineer of Toyota, Taiichi Ohno, that would have to implant adequate a productive system to the necessities of the consuming market and to the reality of the Japanese workers.